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Returns Policy You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Shipping We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound..
There are some items purchased on "allwhatyouneed" that you can't return. Among them are digital items, cards, and products that are unsafe for return. Devices are also non-returnable more than 30 days after delivery. If an item purchased on "allwhatyouneed" is returnable, you're eligible to initiate a return request in Your Orders. To get a refund or a replacement for a damaged, defective, or broken item, go to: Your Orders Non-returnable Items Hazardous Material Items classified as hazardous materials Items that use flammable liquids or gases Note: Contact the manufacturer directly for service, Warranty, return, and refund information. Their contact information should be in the product manual or on the packaging for the item. Devices Computer laptops, desktops, and Kindles more than 30 days after delivery. Access our Our Return Policies. Digital Downloadable software products Open software Online subscriptions after you accessed them Cards Gift cards (except as required by law) Prepaid game cards (for example, World of Warcraft, Xbox 360 Live, Wii Points) allwhatyouneed Bulk Liquidations Store Items purchased through allwhatyouneed Bulk Liquidations Store are final sale and not returnable. Others Any product missing the serial number or UPC allwhatyouneed Fresh and Grocery Products Items with special shipping restrictions Live insects Some jewelry orders Some health and personal care orders Customized productsBrand Name: RIDSTAR
Voltage: 48V
Wattage: > 500w
Power Supply: lithium battery
Range per Power: > 60 km
Style: Luxury Type
Motor: Brushless
Rated Passenger Capacity: One Seat
Wheel Size: 20“
Max Speed: >50km/h
Frame Material: Carbon Steel
Ridstar Official shops are more secure.
True 1000W high speed motor + 15AH battery
True 1000W high speed motor + 20AH battery
True 2000W high speed motor + 40AH (52V)battery
2000W version with two motors.
Three versions in one:
The configuration differences have been shown through the pictures and I will advise you if you have questions.
Q20 EBIKE
The Q20 e-bike is a comfortable e-bike developed by our company and suitable for people of 158cm-195cm in height. The wide seat allows you to ride with children, equipped with a front hydraulic shock absorber and a central cushioning device, equipped with the original bike waterproof bag, red oil disc brakes to highlight the fashion elements, equipped with Shimano 7-speed transmission, so that there is no obstacle ahead of you.
Basic parameters
Basic parameters
Expanded size: length 1710*width 850*height 1080mm
Wheelbase: 1180mm
Actual weight: 34kg
Mode: pure electric, electric assist, pedal
Front fork: hydraulic front fork
Braking system:Front and rear red oil disc brakes
Transmission system: rear drive
Tire size: 20*4.0
Display: LCD
Maximum speed ≤50km/h
Endurance 80km
Slope <35°
Load weight≤150kg
Motor parameters: 48v1000W
Motor type: DC brushless high-speed motor
Rated voltage 48V
Main technical parameters of charging
Output power 3A
Charging time 6H
Lithium battery parameters
Battery type: 18650 lithium battery
Capacity :20AH
The main parameters of the controller
Undervoltage protection: 39V
Overcurrent protection: 28A
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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