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Returns Policy You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Shipping We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound..
There are some items purchased on "allwhatyouneed" that you can't return. Among them are digital items, cards, and products that are unsafe for return. Devices are also non-returnable more than 30 days after delivery. If an item purchased on "allwhatyouneed" is returnable, you're eligible to initiate a return request in Your Orders. To get a refund or a replacement for a damaged, defective, or broken item, go to: Your Orders Non-returnable Items Hazardous Material Items classified as hazardous materials Items that use flammable liquids or gases Note: Contact the manufacturer directly for service, Warranty, return, and refund information. Their contact information should be in the product manual or on the packaging for the item. Devices Computer laptops, desktops, and Kindles more than 30 days after delivery. Access our Our Return Policies. Digital Downloadable software products Open software Online subscriptions after you accessed them Cards Gift cards (except as required by law) Prepaid game cards (for example, World of Warcraft, Xbox 360 Live, Wii Points) allwhatyouneed Bulk Liquidations Store Items purchased through allwhatyouneed Bulk Liquidations Store are final sale and not returnable. Others Any product missing the serial number or UPC allwhatyouneed Fresh and Grocery Products Items with special shipping restrictions Live insects Some jewelry orders Some health and personal care orders Customized productsDigital Zoom: other
Power Supply(V): DC12V/2A & PoE (IEEE 802.3af)
Audio Output: Two Way Audio
Comparison of Dual-lens Surveillance Camera |
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Model Name |
8MP Cam |
16MP Cam |
Resolution |
4K 8MP (4608 x 1728) |
16MP(7680 x 2160) |
Image Sensor |
1/2.7" CMOS sensor |
|
Lens |
f=3.2mm fixed/F2.0 |
f=2.8mm/F1.6 |
Frame rate |
Max. 20 FPS |
|
Video Format |
H.265 |
|
Field of view* |
H: 180º;V: 60º |
H: 180º; V: 55º |
Power supply method |
PoE (Power over Ethernet) |
|
Power |
DC12V/2A & PoE (IEEE 802.3af) |
|
Ethernet |
One 10M/100Mbps RJ45 |
|
Local storage |
microSD card slot (Max. 256GB) |
|
Number of lenses |
Two |
|
Night vision |
Color night vision(Spotlight: 8pcs/5W/6500K/560 Lumens) |
|
30 meters (LED: 6pcs/20mil/850nm) |
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Audio |
With mic & speaker for 2-way audio |
|
Zoom |
10X Digital zoom only |
|
Smart Alarm |
Motion detection; person detection; vehicle detection; animal detection |
|
Record Mode |
Motion-triggered recording (default); scheduled recording, 24/7 recording |
|
Smart home |
Google Assistant; Amazon Alexa |
|
Remote access & alerts |
√ |
√ |
Continuous recording |
√ |
√ |
Time lapse |
√ |
√ |
Works with Reolink PoE NVR |
√ |
√ |
Works with Reolink IoT devices |
√ |
√ |
FTP |
√ |
√ |
RTSP |
√ |
√ |
Frame Rate |
Main stream: 4fps - 20fps (default: 20fps) Sub stream: 4fps - 20fps (default: 20fps) |
|
Code Rate |
Mainstream: 3072-10240Kbps (default: 8192kbps) Substream: 256-2045Kbps (default: 1024kbps) |
|
Browsers Supported |
Edge, Chrome, Firefox, Safari |
|
OS Supported |
PC: Windows, Mac OS; Smartphone: iOS, Android |
|
Protocols & Standards |
HTTPS, SSL, TCP/IP, UDP, HTTP, IPv4, UPnP, RTSP, RTMP, SMTP, NTP, DHCP, DNS, DDNS, FTP, P2P |
HTTPS, SSL, TCP/IP, UDP, HTTP,IPv4, UPnP, RTSP, RTMP,ONVIF, SMTP, NTP, DHCP, DNS, DDNS, FTP, P2P |
Recommended |
Room, courtyard, store, office, restaurant, etc. |
|
Temperature |
-10℃~+55℃ (14°F~131°F) |
|
Humidity |
10%~90% |
|
Waterproof |
IP66 |
IP67 |
Dimension |
195x103x56 mm |
|
Weight |
680g |
|
Note |
*The data on the pages above are obtained under specific test conditions. |
Ultra-Clear Details, Exceptional Image Quality
Featuring two 4K image sensors, this dual-lens camera brings groundbreaking 16MP UHD clarity to you
(The Duo 2 PoE just support 8MP)*The 16MP cam compatible Reolink NVR: Hw_N5MB01, Hw_N6MB01 or Hw_N7MB01 under the latest firmware version for 16MP. But for Hw_H3MB18, Hw_N3MB01 or Hw_N2MB02, previews in 6MP resolution on the monitor UI. Not support the third-party NVR.
Innovative Motion Track
Motion Track, a new feature from Reolink, summarizes 15 seconds of motion events into a single image.
(The 8MP Cam don't support the motion track)
Smart Detection
Accurately detect person/vehicle/animal movements for you, greatly reducing false alarms.
Customized Motion Zone
Decide which motion zone will be detected. You won't receive alerts from the areas you have erased.
Dual Warnings
Motion-triggered spotlights and custom siren will be activated to warn off intruders and alert you.
Two-Way Audio
Camera built-in mic and speaker, you can engage in real-time conversation.
Power over Ethernet Tech,Easy Setup
Equipped with crafted mounting brackets, this camera can be easily installed on the ceiling or wall.
See Through the Darkness
Camera features Color/Black & White Night Vision, catering to your diverse preferences.
DIY Your Security System
Build your personalized security setup with a variety of options provided by Reolink.
Remote Camera Access, No Subscription Needed
Supports max.12 devices to live stream at the same time (2 mainstreams & 10 substreams).
Stunning Time-Lapse Videos
Condense an entire day's events into captivating minutes. Enjoy mesmerizing transformations.
Versatile Storage Options
Camera supports 24/7 continuous, motion-triggered, or scheduled recording. Store footage on a microSD card, Reolink NVR, or FTP server.
Reliable Guardian in Any Weather
*Built to be water resistant, this IP67-rated camera endures extreme weather conditions.
(The 8MP Cam just support IP66 waterproof)