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Returns Policy You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Shipping We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound..

There are some items purchased on "allwhatyouneed" that you can't return. Among them are digital items, cards, and products that are unsafe for return. Devices are also non-returnable more than 30 days after delivery. If an item purchased on "allwhatyouneed" is returnable, you're eligible to initiate a return request in Your Orders. To get a refund or a replacement for a damaged, defective, or broken item, go to: Your Orders Non-returnable Items Hazardous Material Items classified as hazardous materials Items that use flammable liquids or gases Note: Contact the manufacturer directly for service, Warranty, return, and refund information. Their contact information should be in the product manual or on the packaging for the item. Devices Computer laptops, desktops, and Kindles more than 30 days after delivery. Access our Our Return Policies. Digital Downloadable software products Open software Online subscriptions after you accessed them Cards Gift cards (except as required by law) Prepaid game cards (for example, World of Warcraft, Xbox 360 Live, Wii Points) allwhatyouneed Bulk Liquidations Store Items purchased through allwhatyouneed Bulk Liquidations Store are final sale and not returnable. Others Any product missing the serial number or UPC allwhatyouneed Fresh and Grocery Products Items with special shipping restrictions Live insects Some jewelry orders Some health and personal care orders Customized products