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Returns Policy You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Shipping We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound..
There are some items purchased on "allwhatyouneed" that you can't return. Among them are digital items, cards, and products that are unsafe for return. Devices are also non-returnable more than 30 days after delivery. If an item purchased on "allwhatyouneed" is returnable, you're eligible to initiate a return request in Your Orders. To get a refund or a replacement for a damaged, defective, or broken item, go to: Your Orders Non-returnable Items Hazardous Material Items classified as hazardous materials Items that use flammable liquids or gases Note: Contact the manufacturer directly for service, Warranty, return, and refund information. Their contact information should be in the product manual or on the packaging for the item. Devices Computer laptops, desktops, and Kindles more than 30 days after delivery. Access our Our Return Policies. Digital Downloadable software products Open software Online subscriptions after you accessed them Cards Gift cards (except as required by law) Prepaid game cards (for example, World of Warcraft, Xbox 360 Live, Wii Points) allwhatyouneed Bulk Liquidations Store Items purchased through allwhatyouneed Bulk Liquidations Store are final sale and not returnable. Others Any product missing the serial number or UPC allwhatyouneed Fresh and Grocery Products Items with special shipping restrictions Live insects Some jewelry orders Some health and personal care orders Customized productsHigh Definition: 8.0 Megapixels
Hign-concerned Chemical: None
4K 8MP Dual Lens PTZ WIFI Camera Dual Screen Ai Human Auto Tracking Outdoor 4MP Security Video Surveillance Camera Tuya
Attention!! Difference between 4MP and 8MP
4MP VS 8MP
8MP=2 Lens=4MP+4MP
4MP=2 Lens =2MP+2MP
Attention! The maximum range of WiFi signal accepted by the
camera is 3M. If the distance exceeds 3M, an extension cable is
required. The available extension cable specifications are 2A voltage,
otherwise the network transmission will fail
Main Features
- Dual-lens dual-sensor dual-screen, wide-angle Viewing + Long Distance Viewing to achieve clear monitoring from far and near;
- Dual light source design, built-in infrared light + white light, night vision infrared and night vision full color can be set;
- Pan Tilt Move: Bottom Lens: Horizontal: 270 degree; Vertical: 90 degree;
- Support TF storage and cloud storage (need pay in Tuya app);
- Two-way voice intercom, two-way video synchronous recording and playback;
- Humanoid detection Smart Alert: Motion Triggered with Alarm, APP Push notifications and Alarm recording;
- Auto Tracking: When ip camera detects object moving, it will auto move follow the object;
-Smart Phone APP name: ''Tuya'' from Google Play or iOS APP Store;
Packing List
1x PTZ WIFI Camera
1x User Manual
1x Power Supply
1x Screws Bag
Warm tips: the SD Card is optional.
4MP 8MP comparison
4MP camera version:Means that the single lens is 2MP, so the dual-lens is 2MP+2MP=4MP.
8MP camera version:Means that the single lens is 4MP, so the dual-lens is 4MP+4MP=8MP.
Dual Lens and Dual Screen
There are 2 video screens in APP, the upper one is fixed position camera and the lower one is PTZ camera.
270° Pan & 90° Tilt Rotate
Due to the horizontal 270° and the vertical 90 °, you can remotely control the wifi outdoor camera to view every corner via your mobile phone.
Smart Night Vision
Built -in White LED and IR LED, you can choose color night vision or infrared black and white night vision.
IP66 Waterproof / Dustproof
The camera is equipped with IP66 case , which is waterproof, sun-proof and dust-proof. It is suitable for any environment.
AI Human Detection Alerts
Quickly finds human targets and immediately sends App notifications to your phone so you can see what's happening anywhere.
AI Auto Tracking
When someone passes through the protected area, the camera will detect the person's movement and follow the person.
Real Two Way Audio
Built in microphone and speaker,support real time video,which allows you talk with your visitor in real time wherever you are.
Support TF Card Storage and Cloud Storage(Need Pay For)
The camera supports up to 128GB TF card local backup and also provides cloud storage service(Need to pay extra cost).
Support For Alexa And Google Assistant
Wifi Connection & LAN Connection
Sometimes you might just have one way to connect the camera , don't worry , this camera supports wireless and wire connection at the same time.
Tuya App Remote Access
You can get a live broadcast of the capture video anytime, anywhere. Supporting Multiple Users watching live video at the same time via phone APP.
About Power Adapter Plug Type
*For the power adapter plug options, EU/US/UK/AU optional
*If you are not sure which type of plug to choose, please refer to the picture below
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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